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CVS Health will be closing Encompass Fertility by CVS Pharmacy, discontinuing operations and medication shipments in the coming months. Current patients will be supported through the remainder of their treatment cycle. We are no longer accepting new patients.

CVS Health will continue supporting people on their family building or fertility preservation journeys, including dispensing of covered medications through CVS Specialty and medical benefit coverage through Aetna.

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Finding support during your fertility journey

Finding out that you can’t have children without fertility treatments can be a shock. It can also be confusing and often even sad. You and your partner have to make decisions about things you may have never thought about and that you might not understand. You’re faced with a whole new world of questions, choices, and emotions. Even under the best of circumstances, infertility and fertility treatment is uncertain and stressful – usually leading to a roller coaster of emotions. It’s important to know that so much of what you and/or your partner are going through are common worries, emotions, and feelings. And that you don’t have to be alone on this journey.

Your fertility treatment team is there to provide support. Your team can help you understand what is going on and why. Learning as much as you can about different options can help you make decisions that are right for you. Your team can talk to you about what may happen physically and mentally as you go through treatment. There are many things common to the experiences of fertility treatment – and many things unique to you and your situation. Your team is here as a resource as you sort out your feelings, work through them, communicate, and cope.

When families should seek support

Your fertility team or mental health professional specializes in navigating bumps along the fertility journey. Ask questions. Ask for support. There is great strength in asking for help – but even greater strength in receiving it.

Some common signs of stress are:

  • Not wanting to do things you used to do
  • Not wanting to go out or see friends and family
  • Depression that doesn’t go away
  • Strained relationships 
  • Obsessing about your infertility
  • Increased anxiety
  • Feeling like you can’t talk to your partner or you’re not on the same page
  • Having a hard time concentrating
  • Sleeping more or less than usual
  • Wanting to eat more or less than usual
  • Thinking about death or suicide
  • Feeling guilty, worthless, angry 

Know that your feelings and worries are okay, they are common, and you have support for this journey. 


This information is not a substitute for medical advice or treatment. Talk to your doctor or health care provider about your medical condition, and prior to starting any new treatment. CVS Health® and/or its affiliates assumes no liability whatsoever for the information provided or for any diagnosis or treatment made as a result, nor is it responsible for the reliability of the content.

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